What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use other certain site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Help remember and process the items in the shopping cart.
- Understand and save user’s preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
You can change your personal information:
- By emailing us
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
ul. Ujrzanowska 14
GDPR / RODO update
On 25 May 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data and the repeal of Directive 95/46/EC will begin to apply (referred to as “RODO”, “ORODO”, “GDPR” or “General Regulation on Data Protection”), hereinafter referred to as GDPR.
The information contained in this document relates to processing by Emalco Enamelware s.c. with headquarters in Siedlce, ul. Młynarskiej 13/11, 08-10 Siedlce,
Taxpayer Identification Number 521-263-97-74 of personal data of clients in relation to concluded contracts for the provision of services. The information provided is compliant with EU rules on the processing of personal data (GDPR).
Data administrator and contact details
The personal data administrator is: EMALCO ENAMELWARE S.C. with headquarters in Siedlce, ul. Młynarskiej 13/11, 08-110 Siedlce, Taxpayer Identification Number: 521-263-97-74, hereinafter referred to as “ADO”.
Contact details: firstname.lastname@example.org ? Emalco Enamelware s.c., ul. Młynarska 13/11, 08-110 Siedlce
Purposes of personal data processing
Personal data will be processed in order to conclude and execute a contract or take action before the conclusion of a contract (e.g., accepting orders, providing services, handling orders, processing complaints); fulfillment of legal obligations incumbent on the data controller and performance of tasks in public interest (e.g., processing of data for tax and accounting purposes, storage of tax documentation); resulting from legitimate interests pursued by ADO (e.g., direct marketing of own products or services, securing and pursuing claims for business activity, securing and protecting against claims of the client or third parties);
Legal basis for the processing of personal data
The processing of personal data is based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46/EC (general regulation on data protection) U. UE.L.2016.119.1)
Legally legitimate interests
In the case of data processing pursuant to art. 6 par. 1 f) GDPR (when processing is necessary for purposes arising from legitimate interests pursued by ADO or by a third party), ADO informs that legitimate interests pursued by the administrator are:
– monitoring activity of the client and all other users, including, for example, searching for keywords, placing offers and managing activities on the website of Emalco Enamelware s.c.
– matching ads in accordance with previously viewed content, customizing the category of offers or individual offers in Emalco Enamelware s.c. or third-party service settings based on activity on the Emalco Enamelware website
– marketing activities, including direct marketing of own products or third-party goods;
– contacting the client, including for purposes related to authorized marketing activities, through available communication channels, in particular and with the consent of the client – by e-mail and telephone;
– handling customer requests sent in particular to the service department (guardian) and via the contact form in a situation where they are not directly related to the performance of the contract;
– organization of loyalty programs, competitions and promotional campaigns in which the Client may participate;
– debt collection; conducting court, arbitration and mediation proceedings;
– data storage for archiving purposes and ensuring accountability (demonstrating compliance with ADO’s obligations under the law).
Recipients of data
Recipients of personal data will be persons authorized by ADO to process personal data, entities processing personal data on behalf of ADO on the basis of a contract, in particular, human resources, accounting, IT, marketing, debt collection, invoice and courier printing companies with whom ADO has concluded relevant agreements.
Data processing in third countries
ADO does not transfer personal data to third countries (outside the European Union) or an international organization.
Data retention periods
Personal data will be processed for the duration of the order from the moment of collecting data to execute the order, and for the time necessary to pursue claims or consider complaints related to the services used by the client and resulting from tax law and also in the case of collection of personal data based on consent (legal basis: Article 6 sec. 1 a) or f) of GDPR): from the moment of consent to the processing of data covered by it (also during realization of the contract) until application for withdrawal of the consent is withdrawn, if it is withdrawn, or until the opposition is noted;
In case of organization of loyalty programs, competitions and promotional campaigns in which the Customer can participate, personal data will be processed during their duration and the period for settlement of awards.
At any time of processing personal data, ADO is guided by the principles of purpose limitation, data minimization and limited processing periods.
Customer’s rights related to the processing of personal data
The Customer has the right to:
– request from ADO access to the content of his personal data,
– their rectification, deletion or limitation of processing,
– objecting to the processing of these data,
– data transfer on conditions resulting from legal regulations and agreed with ADO,
– withdrawal of consent to the processing of personal data, at any time, without affecting the legality of processing, which was made on the basis of consent before its withdrawal,
– lodging a complaint to the supervisory body, which is the President of the Office for Personal Data Protection,
Data categories. Requirement to provide data. Consequences of not providing data.
ADO informs that providing the following data is a contractual requirement and at the same time a condition of order fulfillment: name, surname, address of the ordering party, invoice details, shipping address. Providing other data, such as: contact telephone numbers, e-mail address is a contractual requirement, but it is not a condition for the conclusion or execution of the order. Provision of all data is voluntary. The consequence of not providing data that is a condition for the conclusion of the contract is inability to fulfill the order and lack of possibility to issue an invoice. The consequence of not providing data that is not a condition for the conclusion of the contract is inability to use this data for purposes related to their collection (i.e., contacting the customer with the use of these data to execute the order, the opportunity to present marketing offers).
In order to create an account, it is necessary to provide the following data:
– e-mail address, password and date of birth (in case of a standard account) or
– email address, login, password, telephone and information about the company and its address (in the case of a business account).
The personal data administrator does not make decisions that are based solely on the automated processing of personal data. ADO does not use automated processing of personal data, which involves the use of personal data to assess some of a natural person’s personal factors, in particular to analyze or forecast aspects related to the economic situation of that individual, health, personal preferences, interests, credibility, behavior, location or movement.
The principles described in the document apply from May 25, 2018 – i.e., from the date of application of GDPR.
The full text of the European General Data Protection Regulation (GDPR) can be found at:
Regardless of the applicable law, the processing of personal data according to the highest standards, respect for and protection of customers’ privacy are one of the highest priorities for ADO.
Last Edited on 2018-05-24